Our Vision

Overall

“Be an adap­tive, di­verse and peo­ple dri­ven bank, that makes cus­tomers feel en­abled”

Retail Banking

“Be a pre­ferred mo­bile bank­ing part­ner in home mar­kets, of­fer­ing re­li­able prod­ucts and con­ve­nient fi­nan­cial ser­vices to our cus­tomers.”

Wholesale Banking

“Sup­port mid sized cor­po­rates and com­mod­ity trad­ing com­pa­nies in de­vel­oped and se­lected emerg­ing mar­kets to make them feel em­pow­ered.”

Our Mission

To pro­vide fi­nan­cial ser­vices that cre­ate value for our cus­tomers. 

Our Core Values

• Dynamism
  With our passion and energy, we are agile in responding to challenges and changes. Our “can do” attitude enables us to focus on delivering solutions and meeting the expectations of our stakeholders.
• Diversity
  We promote diversity as one of the main aspects of our corporate culture. Our diversified background and footprint allow us to think outside of the box and be creative.
• Expertise
  We are experts in selected markets and selected products. With our expertise we deliver customized solutions to serve the needs of our customers. 

Our Base Values

• Customer focus
  The success of our customers is our own success. All of our decisions are therefore taken with the customer in focus.
• Professionalism
  Our professionalism embraces and stimulates the necessary skills, qualifications, knowledge, and diversity. Our colleagues undertake their tasks in a competent and integer manner. Through teamwork we achieve our goals. 
• Integrity
  Integrity defines our obligation to generate trust and confidence through ethical behavior and by complying with laws, regulations, and guidelines.
• Transparency
  Transparency is a key business best practice in our products and services, accounting standards and management decision-making.